Job Description

Empath Health is seeking a Dementia Services Care Navigator.

Empath Health is seeking a Dementia Services Care Navigator. The Dementia Services Care Navigator is responsible for the psychosocial assessment of people living with dementia and their caregivers as a member of the Nancy Renyhart Dementia Education Program (NRDEP) team (including initial GUIDE screenings/assessments and ongoing monitoring/support) for patients aligned to the GUIDE program. Since 1977, Suncoast Hospice has been honored to serve our neighbors across Pinellas and Hillsborough counties with compassionate end-of-life care. As part of Empath Health, we help those living with advanced illness find comfort, dignity, and meaning, while supporting their families and caregivers with guidance and care every step of the way.

What you’ll do

• Provides outreach and awareness to professionals, community-based organizations and the general community about the Nancy Renyhart Dementia Education Program and the program’s dementia services and resources.
• Utilizes community resources to assist person with dementia and/or caregiver to resume life in community or to learn to live within limits of their dementia related disease.
• Develops referral relationships with physicians, dementia diagnostic clinics and other healthcare providers.
• Facilitates Virtual Dementia Tour® trainings, as needed.
• Facilitates dementia caregiver support groups and ensures positive outcomes.
• Maintains a high level of knowledge and understanding of Medicare and Medicaid programs and applies that knowledge in relation to qualifications for skilled nursing facilities.

Why Join Empath Health?

• Earn Competitive Pay: Your skills and contributions are recognized and rewarded.
• Benefits & Wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.
• Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life.
• Grow Your Career: CEU support, tuition reimbursement, and advancement opportunities.
• Make a Difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.

What you’ll need

• Master’s Degree in Social Work plus minimum of (1) one year experience as a caseworker with an emphasis on counseling, crisis management, community agency referral and grief support, preferred.
• Expertise and knowledge regarding older adults, dementia, dementia care and support, family and informal caregiver needs and challenging behaviors, preferred.
• Competence in public speaking and engaging family members, healthcare professionals and first responders.
• Skills and experience in facilitating small group learning and discussion programs; including support groups.
• Ability to function independently and to adjust work hours to meet with program participants and to provide outreach and educational programs to family caregivers, healthcare professionals and first responders.
• For field-based positions, employees must have reliable transportation which will enable them to perform tasks and responsibilities in a timely and appropriate fashion.
• Must provide proof of valid automobile insurance, a copy of which will be placed in the employee’s HR file.

Unified in empathy, we serve our communities through extraordinary Full Life Care for All. Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida—including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support. Full Life Care means caring for the whole person—body, mind, and spirit—with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life. At Empath Health, you’ll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life’s journey more meaningful.

Empath Health is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended ("ADA"), and applicable state and local laws. It is Empath Health's policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual's disability. Consistent with this policy of non-discrimination, Empath Health will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made Empath Health aware of his/her disability, unless doing so would cause an undue hardship to Empath Health. If you are an applicant and need a reasonable accommodation when applying for job opportunities within Empath Health or to request a reasonable accommodation to utilize Empath Health's online employment application, please contact HRTalentAcquisition@EmpathHealth.org.

Workplace Discrimination is Illegal. For more information, please refer to this machine-readable PDF to Know Your Rights: Workplace Discrimination is Illegal. If viewing in HTML, please see Know Your Rights: Workplace Discrimination is Illegal in English or Know Your Rights: Workplace Discrimination is Illegal in Spanish.

We’re Empath, and We’re Here to Redefine Healthcare Pretty bold statement, we know, but boldness is in our bones. We were founded more than 45 years ago with a transformative belief: that people should have a say in their healthcare. What started as a volunteer movement has transformed into an integrated network composed of thousands of colleagues and volunteers serving tens of thousands of individuals each day. And the best part? We're just getting started. Whether you're into hands-on patient care or more the Excel formula type, we've got a place for you on Team Empath. It takes all of us to provide Full Life Care. Are you ready to join Team Empath?

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