Job Description

Patient Access Representative

We are urgently hiring 10 Patient Access Representatives to join a leading healthcare facility starting early July. If you have front desk, medical office, or hospital registration experience — this is your chance to be part of a high-impact team!

Key Responsibilities:

• Greet and register patients for appointments; explain the registration process and assist with inquiries
• Collect and process co-payments, deductibles, and outstanding balances
• Assist patients with kiosk check-in when needed
• Complete Medicare Secondary Payer Questionnaires and update insurance coverage
• Obtain signatures for consent forms, financial forms, and any other necessary documents
• Inform and counsel patients about non-covered services, and obtain appropriate authorizations (e.g., ABNs)
• Monitor patient waiting area, provide updates, and ensure a pleasant experience
• Complete registration for admitted patients with missing or incomplete information
• Address patient concerns professionally, recognizing and responding to potential safety risks
• Maintain a clean, organized, and confidential registration area

Requirements:

• Previous experience in a healthcare or front desk registration role preferred
• Strong communication and customer service skills
• Ability to handle sensitive information with discretion
• Proficient in navigating healthcare systems and forms

Positions will be filled quickly – apply now to secure your spot for the July 7 start date! Thank you

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